Chateau Impney Hotel and Exhibition Centre

Casual Banqueting Assistant

We require people to join our Conference and Events Team.

Reports to: Events Manager and Revenue Manager

Key Performance

  • To welcome all guests to the hotel in a polite, friendly and professional manner
  • Ensure you are familiar with hotel emergency procedures
  • Ensure you are fully compliant with the hotel Health & Safety policy
  • Ensure you are fully compliant with the hotel Fire Safety policy
  • Ensure back of house and preparation areas are maintained and clean
  • Use and store chemicals safely and according to relevant COSHH data sheets
  • Ensure all meeting, conference and banqueting rooms are set up according to the function sheet
  • Perform ‘meet and greet’ function for conference / event organisers and delegates arriving at the hotel
  • Assist guests with information about the hotel, its services and the local area
  • Assist delegates and organisers with equipment etc as required
  • Run through daily requirements for each meeting with the organiser or event to ensure timings, meals, coffee breaks etc remain as per the function sheet and advise all relevant departments of any changes
  • Ensure the adequate completion of all shift procedures whilst you are on duty including assisting with cleaning, meeting and banqueting room set ups and any other reasonable duties assigned to you
  • Ensure meeting and event rooms are serviced properly and always left clean and set up for the next event at the end of the day
  • To address with priority any issues which could impact on guest satisfaction
  • Inform Maintenance and the Duty Manager of any issued within meeting rooms needing attention
  • Ensure you are at all times polite, well presented and your uniform is clean, pressed and in adherence to company standards
  • Ensure your work area is tidy and well maintained at all times
  • Ensure all cash in your care is banked and handled according to company procedures
  • Attend all relevant training as required by your manager
  • Observe and practice all relevant health & safety, fire and hygiene regulations and requirements

How to apply

Applications by CV and covering letter to Julie Bellerby, email address, hr@greyfort.co.uk

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